About Us
DUCHATEAU is where artisanship and great design meet.
Discover who we are
Our Story
DUCHATEAU is a lifestyle brand specializing in the fine manufacture and design of luxury architectural finishes, including wood and wood-alternative flooring, 3D wood wall panels, and DUCHATEAU-branded kitchens, closets, bathrooms, and more.
Founded in 2008, DUCHATEAU is known for its unparalleled marriage of old-world, traditional craftsmanship with natural materials and state-of-the-art technology.
Its timeless, curated design statements reflect its passion for innovation, bridging nature with fashion and architecture.
Today, DUCHATEAU is appreciated by some of the most well-respected brands, including Whole Foods, Saks Fifth Avenue, Ian Schrager hotels, and The Ritz Carlton. DUCHATEAU is also proud to support the environment through the DUGOOD initiative, which plants a tree for every hardwood floor sold.
Mission
We disrupt the market with a passion for design and continuous innovation.
VISION
To inspire a refined lifestyle.
OUR VALUES
PASSION
We have passion in our heart. We love what we do and why we do it.
INNOVATION
We have a disruptive spirit. Innovation is in our DNA.
LOYALTY
We never let each other fail. Loyalty is our source of strength.
INITIATIVE
We take initiative and exceed expectations.
Careers at DUCHATEAU
Jobs
- Meet regular sales targets
- Provide timely responses to customer inquiries
- Cold call new accounts and service existing accounts
- Build and maintain relationships with customers
- Promote the design and values of Company products
- Schedule and attend field calls with customers
- Set up samples displays and provide product samples to customers
- Provides samples to customers and answers questions about pricing and product availability
- Provide regular feedback via CRM and communication with the Regional Manager and/or channel VP
- High School Diploma or equivalent
- Bachelor’s Degree preferred
- Exceptional customer service standards
- Ability to build rapport with dealers and individuals at all levels and capacities, in person and by phone
- Ability to qualify and close prospects
- Ability to learn the company products and provide outstanding PK training
- Proficient with Microsoft Office Suite (Excel, Word, Outlook)
- Ability to learn new technologies and apply to work flow
- Ability to follow through and be detail-oriented
- Ability to work with multiple priorities
- Able to work independently as well as part of a team
- Ability to solve problems
- Ability to work in a fast-paced environment
- Effective written and verbal communication skills
- Ability to travel within assigned territory and hold in person meetings using personal transportation
- Sales experience managing a territory
- Sales and/or sales support experience
- Customer service experience
- Hardwood Flooring sales or similar industry highly desirable
- Flooring, Wood, construction or similar industry experience highly desirable
- Experience working with a team to drive projects
- Track record of working in a high volume, fast paced environment
- Must have own transportation and provide proof of insurance and valid driver’s license
- Strong Phone Presence
- CRM Sales Activities
- Detailed Oriented
- Solid Interpersonal Skills
- Complex Problem Solver
- Multi-Tasker
- Adaptable
- Creative
- Organized
- Effective Communicator
- Independent
- Team Player
- Work in a complimentary role alongside Duchateau sales reps organizing A&D sales presentations
- Provide timely responses to customer inquiries
- Cold call new accounts and service existing accounts
- Build and maintain relationships with A&D community
- Point of contact liaison from start-to-finish on specified projects
- Schedule and attend field calls with customers
- Be involved in A&D community events such as ASID, IIDA, HBA
- Provides samples to customers and answers questions about pricing and product availability
- Work collaboratively with team members
- High School Diploma or equivalent
- Bachelor’s Degree preferred
- Exceptional customer service standards
- Ability to build rapport with dealers and individuals at all levels and capacities, in person and by phone
- Ability to qualify and close prospects
- Ability to learn the company products and provide outstanding PK training
- Proficient with Microsoft Office Suite (Excel, Word, Outlook)
- Ability to learn new technologies and apply to work flow
- Ability to follow through and be detail-oriented
- Ability to work with multiple priorities
- Able to work independently as well as part of a team
- Ability to solve problems
- Ability to work in a fast-paced environment
- Effective written and verbal communication skills
- Ability to travel within assigned territory and hold in person meetings using personal transportation
Experience
- Sales experience managing a territory
- Sales and/or sales support experience
- Customer service experience
- Hardwood Flooring sales or similar industry highly desirable
- Flooring, Wood, construction or similar industry experience highly desirable
- Experience working with a team to drive projects
- Track record of working in a high volume, fast paced environment
- Must have own transportation and provide proof of insurance and valid driver’s license
Success Factors
- Strong Phone Presence
- CRM Sales Activities
- Detailed Oriented
- Solid Interpersonal Skills
- Complex Problem Solver
- Multi-Tasker
- Adaptable
- Creative
- Organized
- Effective Communicator
- Independent
- Team Player
DUGOOD
We care about the beauty of nature, both in the world and in the products we offer. Sustainability is important to us, so we have created a way to give back.