Are you looking to separate yourself from other agents in the flooring market? DUCHATEAU can help you do that!
DUCHATEAU is a luxury hardwood flooring company that specializes in servicing designers, architects, custom home builders and specialty retailers. We are most known for our beautiful, hand-crafted artisan wood floors, but Duchateau also manufacturers 3-D wood wall covering and Luxury Vinyl Plank that separates us and you from the competition. Our vision is to inspire a refined lifestyle!
Duchateau is hiring Residential Sales Agents for the following territories:
- Minnesota/Wisconsin
- Louisiana/Arkansas/Mississippi/Oklahoma
- Missouri/Kansas/Nebraska
JOB OVERVIEW
The Residential Sales Agent is responsible for generating sales growth in their assigned territory and explaining the Company product to prospects and customers. The residential sales agent is to specify our product through architects, designers, custom home builders and high-end retailers. Commission will be paid at 8% on all products.
ESSENTIAL DUTIES
- Provide timely responses to customer inquiries
- Cold call new accounts and service existing accounts
- Build and maintain relationships with customers
- Promote the design and values of Company products
- Schedule and attend field calls with customers
- Set up samples displays and provide product samples to customers
- Provides samples to customers and answers questions about pricing and product availability
- Provide regular feedback via CRM and communication with the Regional Manager and/or channel VP
COMPENTENCIES
- Exceptional customer service standards
- Ability to build rapport with dealers and individuals at all levels and capacities, in person and by phone
- Ability to qualify and close prospects
- Ability to learn the company products and provide outstanding PK training
- Proficient with Microsoft Office Suite (Excel, Word, Outlook)
- Ability to learn new technologies and apply to work flow
- Ability to follow through and be detail-oriented
- Ability to work with multiple priorities
- Able to work independently as well as part of a team
- Ability to solve problems
- Ability to work in a fast-paced environment
- Effective written and verbal communication skills
- Ability to travel within assigned territory and hold in person meetings using personal transportation
EXPERIENCE
- Sales experience managing a territory
- Sales and/or sales support experience
- Customer service experience
- Hardwood Flooring sales or similar industry highly desirable
- Flooring, Wood, construction or similar industry experience highly desirable
- Experience working with a team to drive projects
- Track record of working in a high volume, fast paced environment
- Must have own transportation and provide proof of insurance and valid driver’s license
SUCCESS FACTORS
- Strong Phone Presence
- CRM Sales Activities
- Detailed Oriented
- Solid Interpersonal Skills
- Complex Problem Solver
- Multi-Tasker
- Adaptable
- Creative
- Organized
- Effective Communicator
- Independent
- Team Player
EXPECTED RESULTS
The Residential Sales Agent is expected to generate sales and build relationships with customers in their designated territory. This position is expected to meet sales targets and maintain existing accounts. This position will require consistent communication between with Duchateau teammates.