Frequently Asked
Questions
General Questions
What products are eligible?
All DUCHATEAU products are eligible for the program. This includes our flagship Atelier series, all Martyn Lawrence Bullard Collection and Signature hardwoods, and all Guild line flooring, as well as all Wall Covering collections.
How do I get rewarded?
Our give-back is but one way of showing we appreciate you considering DUCHATEAU for your vision. Connect with your local DUCHATEAU Ambassador through our Where to Buy page to obtain an opportunity number for your specification.
How do I sign up?
Apply directly here on our Designer Collective page, or speak with your local DUCHATEAU Ambassador and they will be eager to set you up and answer any questions.
How do I share my project to be featured by DUCHATEAU?
Send us details, photography, and any licensing information for your project directly to brand@duchateau.com.
How does DUCHATEAU feature projects submitted?
We love to showcase your designs throughout our social media, website, email newsletter, or even our product catalogs highlighting how you or your firm create with DUCHATEAU.
How do I set up CEU training?
Connect with your local DUCHATEAU Ambassador through our directory and map on our Where to Buy page, identifying our contacts closest to you based on your location.
How do I find my local Ambassador or Representative?
Our Sales Team map and directory can be found through our Where to Buy page. Simply enter your zip code or location, or browse our map by state and city.
What if I still have questions?
Your local DUCHATEAU Ambassador is available to provide any support needed for your design experience, or you may always reach DUCHATEAU directly via contact@duchateau.com.
What if I still have questions?
Your local DUCHATEAU Ambassador is available to provide any support needed for your design experience, or you may always reach DUCHATEAU directly via contact@duchateau.com.
What if I still have questions?
Your local DUCHATEAU Ambassador is available to provide any support needed for your design experience, or you may always reach DUCHATEAU directly via contact@duchateau.com.
What if I still have questions?
Your local DUCHATEAU Ambassador is available to provide any support needed for your design experience, or you may always reach DUCHATEAU directly via contact@duchateau.com.
What if I still have questions?
Your local DUCHATEAU Ambassador is available to provide any support needed for your design experience, or you may always reach DUCHATEAU directly via contact@duchateau.com.
What if I still have questions?
Your local DUCHATEAU Ambassador is available to provide any support needed for your design experience, or you may always reach DUCHATEAU directly via contact@duchateau.com.