Current Open Positions

  • Sales Support Specialist
  • Warehouse Associate

Please scroll for more details and instructions on how to apply.

Sales Support Specialist

Founded in 2007, DuChâteau® is an encompassing lifestyle brand, specializing in the fine manufacture of luxury architectural finishes from hardwood and vinyl flooring to wall coverings, doors, décor and beyond. The San Diego-based company represents the upper echelon of its industry as a definitive leader, expertly combining old-world traditional craftsmanship with state-of-the-art technology. What results are timeless, yet incredibly personal design statements that have become synonymous with its name. As an innovator, DuChâteau is also a major proponent of sustainability, committed to the environment and ensuring its future for generations to enjoy. With sales increasing dramatically around the globe, DuChâteau is now appreciated by some of the most well respected brands, including Whole Foods, Saks Fifth Avenue, Trump Properties, Playboy, Augusta National Golf Club, Beats by Dre, Ian Schrager hotels, and The Ritz Carlton.

Job Summary:

The Sales Support Specialist works in the sales support department in order to increase sales productivity, provide client satisfaction, and grow profits for the nationwide territories. This position is part of the sales support team responsible for supporting Sales Reps, servicing client accounts, and resolving client issues via the phone and/or Internet. Duties include managing inbound and/or outbound inside sales activity for new or existing accounts, as well as the identification, creation, and/or implementation of revenue and gross profit enhancing programs and tools.

Essential Job Functions:

  • Maintain healthy flow of orders sent in by sales reps
  • Make sure all escalated issues in regards to orders are handled properly
  • Maintain special requests/orders from clients or sales reps

Minimum Education Required
:

  • Bachelors degree preferred

Minimum Experience Required:

  • 2 – 5 years in customer service or related field

Daily Tasks:

  • Responsible for creating orders and seeing them through the entire sales cycle
  • Responsible for dealing directly with customers and/or sales reps regarding all aspects of the sales process
  • Responsible for creating, tracking, and implementing changes for the sales support process
  • Responsible for updating standard operating procedures related to sales support processes and send to the Sales Support Supervisor for review and approval
  • Communicate with all levels of sales regarding orders, status, issues, etc.
  • Act as a liaison between sales reps, managers, and other departments within the organization to help ensure customer satisfaction
  • Serve as a liaison between our off-site field sales reps and the practices we work closely with
  • Provide timely and accurate information to requesters
  • Copy, scan, fax and email documents as required
  • Amend and update all records/spreadsheets as necessary (ERP and Excel)
  • Various miscellaneous tasks and duties as necessary
  • Regular and reliable attendance

Skills Required:

  • Ability to work cross-functionally and interact with multiple levels of the organization
  • Excellent customer service skills and communication skills (verbal and written)
  • Have outstanding problem-solving skills.

This position is based at the company headquarters in San Diego, California. DuChâteau® offers a great benefit package including: competitive salary and PTO, paid medical/dental/vision benefits, 401k Match, individual growth and on the job development opportunities.

HOW TO APPLY:

  • Please email your resume and references to the attention of Hillary Steinfeldt at careers@duchateau.com
  • The subject line of your email should include the specific position you are apply for
  • Please add a summary of your qualifications
  • Please attach a resume to the application

Sales Support Specialist
Founded in 2007, DuChâteau® is an encompassing lifestyle brand, specializing in the fine manufacture of luxury architectural finishes from hardwood and vinyl flooring to wall coverings, doors, décor and beyond. The San Diego-based company represents the upper echelon of its industry as a definitive leader, expertly combining old-world traditional craftsmanship with state-of-the-art technology. What results are timeless, yet incredibly personal design statements that have become synonymous with its name. As an innovator, DuChâteau is also a major proponent of sustainability, committed to the environment and ensuring its future for generations to enjoy. With sales increasing dramatically around the globe, DuChâteau is now appreciated by some of the most well respected brands, including Whole Foods, Saks Fifth Avenue, Trump Properties, Playboy, Augusta National Golf Club, Beats by Dre, Ian Schrager hotels, and The Ritz Carlton.

Job Summary:

The Sales Support Specialist works in the sales support department in order to increase sales productivity, provide client satisfaction, and grow profits for the nationwide territories. This position is part of the sales support team responsible for supporting Sales Reps, servicing client accounts, and resolving client issues via the phone and/or Internet. Duties include managing inbound and/or outbound inside sales activity for new or existing accounts, as well as the identification, creation, and/or implementation of revenue and gross profit enhancing programs and tools.

Essential Job Functions:

Maintain healthy flow of orders sent in by sales reps
Make sure all escalated issues in regards to orders are handled properly
Maintain special requests/orders from clients or sales reps
Minimum Education Required
:

Bachelors degree preferred
Minimum Experience Required:

2 – 5 years in customer service or related field
Daily Tasks:

Responsible for creating orders and seeing them through the entire sales cycle
Responsible for dealing directly with customers and/or sales reps regarding all aspects of the sales process
Responsible for creating, tracking, and implementing changes for the sales support process
Responsible for updating standard operating procedures related to sales support processes and send to the Sales Support Supervisor for review and approval
Communicate with all levels of sales regarding orders, status, issues, etc.
Act as a liaison between sales reps, managers, and other departments within the organization to help ensure customer satisfaction
Serve as a liaison between our off-site field sales reps and the practices we work closely with
Provide timely and accurate information to requesters
Copy, scan, fax and email documents as required
Amend and update all records/spreadsheets as necessary (ERP and Excel)
Various miscellaneous tasks and duties as necessary
Regular and reliable attendance
Skills Required:

Ability to work cross-functionally and interact with multiple levels of the organization
Excellent customer service skills and communication skills (verbal and written)
Have outstanding problem-solving skills.
This position is based at the company headquarters in San Diego, California. DuChâteau® offers a great benefit package including: competitive salary and PTO, paid medical/dental/vision benefits, 401k Match, individual growth and on the job development opportunities.

HOW TO APPLY:

Please email your resume and references to the attention of Hillary Steinfeldt at careers@duchateau.com
The subject line of your email should include the specific position you are apply for
Please add a summary of your qualifications
Please attach a resume to the applicationz

Warehouse Associate

Founded in 2007, DuChâteau® is an encompassing lifestyle brand, specializing in the fine manufacture of luxury architectural finishes from hardwood and vinyl flooring to wall coverings, doors, décor and beyond. The San Diego-based company represents the upper echelon of its industry as a definitive leader, expertly combining old-world traditional craftsmanship with state-of-the-art technology. What results are timeless, yet incredibly personal design statements that have become synonymous with its name. As an innovator, DuChâteau is also a major proponent of sustainability, committed to the environment and ensuring its future for generations to enjoy. With sales increasing dramatically around the globe, DuChâteau is now appreciated by some of the most well respected brands, including Whole Foods, Saks Fifth Avenue, Trump Properties, Playboy, Augusta National Golf Club, Beats by Dre, Ian Schrager hotels, and The Ritz Carlton.

Job Summary:

We are looking for a reliable warehouse associate.

Primary responsibilities

  • Maintain quality service by following organization standards.
  • Maintains safe and clean work environment.
  • Read labels to identify warehouse locations to pull product.
  • Manually load and unload freight.
  • Move product to storage areas with proper material handling equipment.
  • Follow all protocols and processes to ensure excellent customer service and timely delivery of material.

Key Competencies

  • Effective verbal and written communication skills
  • ttention to detail
  • Initiative
  • Reliability
  • Ability to multi-task

Education and Experience

  • High School degree or equivalent required.
  • Ability to lift 40-60 lbs repeatedly
  • Forklift experience required
  • Ability to follow instructions and adhere to safety policies and procedures
  • Good Verbal/written communication skills, basic math and reading comprehension
  • Reliable means of transportation to and from employment
  • Must be able to read and write English proficiently; bilingual in English and Spanish preferred.
  • Experience with WMS system, RF scanner for order picking, Microsoft office preferred.

This position is based at the company location in Otay Mesa, California. DuChâteau® offers a great benefit package including: competitive salary and PTO, paid medical/dental/vision benefits, 401k Match.

HOW TO APPLY:

  • Please email resume and references to the attention of John Sandoval at itownsend@duchateau.com
  • The subject line of your email should include “warehouse job opening”
  • Please add a summary of your qualifications